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Open your mediaslot78 privacy view

Your mediaslot78 account can hold login records, cookie choices, and payment references for DANA, OVO, GoPay, and QRIS, so this Privacy Policy explains how we collect, use, store…

DANA data recordsOVO privacy checksGoPay wallet referencesQRIS receipt handling
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mediaslot78 Open your mediaslot78 privacy view
CONTACT PATHS

Contact us about your privacy

Fast privacy contact reduces account friction before you join or after you start using the lobby. We keep privacy requests separate from game or wallet questions, so your correction, deletion, access, or cookie question reaches the right queue. For account safety, we confirm your username, registered phone or email, and request time before discussing any personal data.

Team online

Live Chat

Open Account > Help > Privacy from your phone browser and choose live chat between 09:00 and 23:00 WIB. We ask for your username and issue time, not your password or OTP.

Privacy Email

Write to [email protected] when you need a written record of your request. Include your username, registered email, and whether the request concerns cookies, payment references, login records, or account details.

WhatsApp Queue

Use the WhatsApp privacy option from the Help page for quick identity checks during support hours. We may move complex requests to email so you can receive a clear written response.

ACCOUNT SAFETY

Manage your account data choices

Practical privacy handling starts at the account step, not after a problem appears. When you create a username, confirm a phone number, enter a payment reference, or return from a new device…

Data Collection

We collect account details you provide, device signals, login times, payment references, and support messages. Each field has a service purpose, such as identity checks, wallet matching, session security, or replying to your request.

Payment References

DANA, OVO, GoPay, and QRIS entries are stored as transaction references, timestamps, and account matching records. We do not store your wallet PIN, full app login, or private OTP codes.

Cookie Settings

Cookies keep your session active, remember language choices, and help detect repeated failed logins. You can clear browser cookies on Android through Chrome > Settings > Privacy and security > Clear browsing data.

Login Protection

A new device, unusual location, or repeated password attempt can trigger extra checks before account access continues. These checks protect your wallet records and keep privacy requests tied to the correct account.

Record Retention

We keep account, payment, support, and security records only for service needs, dispute handling, legal duties, and fraud prevention. When a record is no longer needed, we delete or anonymise it where practical.

Change Requests

You can ask us to correct account details, update contact data, or explain how a record is used. We confirm identity first, then route the request to the privacy queue.

Check answers about your privacy

Your privacy questions usually come up when you open an account, change a phone number, use DANA or QRIS, or log in from a new device. The answers below focus on what we collect, why we need it, how you can ask for changes, and what happens when local law affects access.

We collect the account details you enter, such as username, password data, contact details, device signals, and registration time. We use these records for login, account security, payment matching, and support replies.

We store payment references, timestamps, transaction status, and the account link needed to match wallet activity. We do not ask for your wallet app password, PIN, OTP, or full private app access.

Cookies help keep your session active, remember basic preferences, and detect unusual login patterns. You can clear them from your browser settings, but you may need to log in again afterward.

Yes. Contact us through live chat, WhatsApp, or [email protected] and tell us what needs correction. We verify your identity first, then update eligible records or explain why a record must remain.

Only team members and service partners who need the record for account service, wallet matching, security checks, or privacy response can access it. Access is limited by role and request purpose.

We keep records while they are needed for account service, payment checks, dispute handling, security, and legal duties. When those reasons end, we delete, reduce, or anonymise records where practical.

Access and eligibility depend on local law and are available only where local law permits. If a legal requirement changes account access, we may limit service while keeping necessary privacy records.

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